New Patient Information
Welcome to our practice! For over 20 years, Oncology/Hematology of Loudoun and Reston has been committed to delivering exceptional care to patients with cancer and blood disorders. Medical oncologists and hematologists are trained and Board-certified in internal medicine, followed by additional training and certification in medical oncology (cancer medicine) or hematology (benign and malignant blood disorders) or both. Our team of physicians, nurses and staff work closely together to ensure that you receive state-of-the-art treatment for your diagnosis in a compassionate and caring setting.
We serve you at our location in Lansdowne, Virginia (adjacent to INOVA Loudoun Hospital). If you have any questions or concerns at any time, remember that we will do our best to help you.
Appointments
Hours of operation:
Monday-Friday 9:00 a.m. to 4:30 p.m. (we are closed for lunch from 12:00 p.m. to 1:30 p.m.)
Making an appointment is as simple as picking up the phone and calling our office. Our services are available to all who seek them. You may become our patient either by making the appointment yourself or through a physician referral. We also welcome the opportunity to provide second opinions.
New Patient Documents (Spanish)
Release of Patient-Identifiable Health Information
- Bring a list of your medications to each office visit; we review the prescription and over-the-counter medications that you are currently taking. If it is more convenient, bring your medication bottles with you. Remember that over-the-counter drugs include vitamins, herbs, aspirin, Tylenol, etc.
- Write down any questions or concerns that you may have to discuss with your physician.
- Make your next appointment every time you visit the clinic. This includes treatment and office visits. We understand that emergencies and special needs can occur, and we will do our very best to accommodate your specific needs.
We request that should you need to cancel an appointment that you cancel at least 24 hours in advance in order for us to enable another patient to see the doctor.
Treatment Appointments
All appointments for treatment are made by our nurses. We schedule patients according to their specific treatment regimen. Please help us to serve you better by arriving on time for your treatment appointments.
We understand that you may wish to have a friend or family member accompany you during your treatment. Under no circumstances are children under 18 allowed in the treatment area.
Emergencies and Phone Calls
If you are experiencing a true, life-threatening emergency, call 911. Call our office only after you have made arrangements to get to the Emergency Room.
Our nurses return calls during business hours as time permits. If the matter is urgent, please tell our phone operator so that the nurse can confer with you in the timeliest manner possible. Please understand that calls for test results and prescription refills will be returned after urgent patient needs are met.
We ask that you remember that physicians’ schedules are long and demanding. It may be late in the afternoon after all patients are seen, or sometimes the following day before non-emergency phone calls are returned.
If you feel you need us, we want to hear from you. Please use this guide as to when you should make your phone call:
Call Anytime – Day or Night – If
- Fever 100.5 F. degrees or greater
- Uncontrollable nausea or diarrhea
- Pain medication is not working
- Chest pains or shortness of breath
- Severe shaking or chills
- Bleeding from the nose or gums
- Blood in the urine
- Black, tarry bowel movement
- Severe diarrhea
- Constipation with intense abdominal cramping
- Changes in your vision or hearing
- Increased bruising or pinpoint red or purple spots anywhere on the body
Call During Regular Office Hours (8:00 a.m. to 4:30 p.m. Monday-Friday)
- If you have questions about your medication, treatment or side effects
- If you’re having nutrition problems
- If you need a prescription refilled
- Please call by 3 p.m. and have your pharmacy’s phone number
- For narcotics such as Percocet, MS Contin or Oxycontin, plan to either come into the office for a written prescription or allow 5 days for the written prescription to be mailed. By law, your pharmacy must have a written prescription. No narcotic prescriptions can be written on weekends.
- For lab tests or scans, please know that results usually take:
- Scans: 48-72 hours
- Tumor markers: 72 hours
- Bone marrow: 7-10 days
- Pathology Reports: 3-5 days
- If you’ve heard about a new treatment
- If you notice new numbness or tingling of fingers or toes
Never hesitate to call us for any problem that is important to you. There is no need to be miserable. If a certain medication is not working, call and let us know. Chances are, we can prescribe or suggest something to make you more comfortable.
Prescription Refills
It is always best to anticipate your prescription refill needs and have any necessary prescriptions written during your scheduled office visit or treatment. Please bring your pharmacy number along with the container of the medicine that needs to be refilled. If you are unable to do so, please call our office as early as possible during regular office hours for your refill of non-narcotic prescriptions. All prescription requests will be handled promptly. Have your pharmacy number handy as well as the container of the medication you need refilled. By law, you must have a written prescription for narcotics such as Percocet, MS Contin or Oxycontin. That means no narcotic pain prescriptions can be made after office hours or during the weekends. No exceptions are possible because of Federal regulations. We are extremely sympathetic to your needs and we want you to have the medications you need when you need them, but we cannot violate the law. It is always best to anticipate and get your prescriptions written while you are seeing your physician. We thank you in advance for understanding these policies. Please carefully monitor your need for pain medication refills and allow ample time to acquire a written prescription.